Education Policies and Program Guidance

Course Examinations 

Exam Grades 

To receive course credit, students are required to pass the exam by earning a score or 70% or higher. All exams are administered online. Within 24 hours, the student's grade is posted and their record and course completion certificates are available for download in My Account. 

Course Exam Deadlines 

Classroom Courses: Exams open at 8 a.m. Central time the day after the course ends and closes at 8 a.m. Central time seven (7) days later. 

• Example: The exam for a course that ends on Thursday will open at 8 a.m. Central time Friday. That exam will close at 8 a.m. Central time the following Friday. 

Online Self-Paced Courses: Online self-paced courses do not have to be completed in one sitting. For core courses, you will have 90 days to complete the course and review the materials. For Robert L Ward Center for Commercial Real Estate Studies courses, you will have access until the end of the calendar year in which you purchase it. 

Additional Exam Time

If you need additional exam time, please contact us. Your request for extended time should demonstrate your inability or challenge in taking exams under timed conditions. 

Registration Time Frames 

CCIM Designation courses fill up quickly, so students are encouraged to submit course registrations as soon as possible. Registrations for regular course offerings should be received at least two weeks in advance of the course. Course confirmations will be sent to all registered students prior to the course start date. 

Self-Paced Courses 

Online self-paced courses do not have to be completed in one sitting. For core courses, you will have 90 days to complete the course and review the materials. For Robert L. Ward Center for Commercial Real Estate Studies courses, you will have access until the end of the calendar year in which you purchase it. 

Course and Exam Retakes 

Students may retake a full course or just a course exam. 

Course Retakes 

Course retakes allows students to attend a course they've already taken in any format and get an attempt at the course exam. 

• CI 101 course retake: $160 (only valid for 24 months) 
• CI 102 course retake: $610 
• CI 103 course retake: $610 
• CI 104 course retake: $610 

Exam Retakes 

Students who want to re-attempt the course exam without attending the course again have the option to register for an exam retake. Exam retakes must be completed within 60 days of the exam retake registration date. 

Foundations for Success in Commercial Real Estate exam retake: $75 

• CI 101 exam retake: $160 
• CI 102 exam retake: $160 
• CI 103 exam retake: $160 
• CI 104 exam retake: $160 

In the event a student does not pass the course exam on their third attempt, they must retake the course prior to attempting the exam again. 

Life After the Pin Benefit for Designees 

CCIM Designees may retake one core course (CI 101-104) per year at the rate of $390 as part of their Life After the Pin benefit. Designees must call +1 (312) 321-4460 opt. 2 to register at this rate. 

Cancellation and Transfer Policies

Course Cancellations and Payment 

The CCIM Institute reserves the right to cancel any course at any time. Students enrolled in a course that is cancelled will be notified as far in advance as possible. Students have the option of getting a full refund or transferring into another course. 

Please note that the Institute is not responsible for any out-of-pocket expenses (lodging, airfare, etc.) students may incur in anticipation of a course that is later cancelled. Students are encouraged to avoid non-refundable flights/accommodations. 

Full payment must be received prior to the course start date. 

Student Cancellation and Transfer Policy 

Students may cancel their registrations at any time, but they will be responsible for paying a cancellation fee. 

Classroom Core Courses (CI 101-104) 

• Cancellations made 14 or more days before the start date have a $75 cancellation fee. 
• Cancellations made less than 14 days before the start date have a $150 cancellation fee. 

No refunds or transfers are given once the course begins.  

Students may transfer to another course one time for $75. After that, there is a $150 a withdrawal/transfer fee per course. 

Online Instructor-Led Core Courses (CI 101-104) 

Cancellations or transfers prior to the start of the course are subject to a $150 fee. 

No refunds are given once the course begins. There is an exception to this policy for cases involving COVID-19, allowing students to transfer to future courses without penalty. 

Online Self-Paced Core Courses (CI 101-104) 

Cancellations or transfers prior to the start of the course are subject to a $150 fee. 

No refunds or transfers are given once the course begins.

Students have seven (7) days from their registration date to transfer to a classroom or instructor-led course. 

Robert L. Ward Center for Commercial Real Estate Studies Courses 

Cancellations or transfers must take place prior to start of course (classroom or online). There are cancellation/transfer fees of $50 for courses under $500 and $75 for courses costing more than $500. 

Hotel Discounts 

The CCIM Institute cannot guarantee any specific hotel discounts. Students are encouraged to review the local area where the course is being held for any available discounts.